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Tweets from Consumers to Pet Food

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  1. Hannie

    I wanted to throw this in just as a point of interest. I fed Wellness Core for a very long time (I home cook but I do mix in a little dry & I constantly rotate between the few that I trust). I hadn’t tried it in a long time since it was sold but I decided to try a bag. My dog started to scratch. The ingredients looked the same so I called them. I knew what they’d say but I called anyway. Nope, haven’t changed a thing. So then I tried the Core light or whatever it’s called. Same thing. She went into scratching fits in the first couple of days. So I called again. Same story: nope, we didn’t change a thing. So that bag went back as well. Buyer beware: there is no truth in labeling in the pet food industry. Once a company is sold, chances are they are going to do whatever it takes to boost profits. Why change the list of ingredients if you don’t have to……..

  2. Kathryn

    Playing devils Advocate here but people can ‘tweet’, Face Book, e-mail, send up smoke signals or use carrier pigeons until they are blue in the face – – but without verified documentation from their Vet, a returned bag to the POP (point of purchase), pictures and more pictures, lot numbers, exp. dates, from the product they are not accomplishing anything except perhaps making themselves feel better for having ‘Vented’.

    More vets need to look for ‘food’ induced illnesses/conditions w/o just assuming intestinal parasites, virus/bacteria, foreign matter, etc. — this is one time they need to look for the Zebras- and be willing to follow up their findings with a letter to the FDA, the Manufacturer and all other responsible parties.

    1. Laura

      I’m pretty sure somewhere on this site Susan has an article stating that the consumer should NOT take the food back to where they bought it. They need to send it to the FDA or wherever, to get it tested or at least prevent one more excuse the FDA will come up with to hold the manufacturer as harmless as possible. Even if they’re honestly misinformed, it can really get to me when people recommend pet food shoppers return the food to the store. Nothing will be accomplished by doing that.

      1. Susan Thixton Author

        You are right Laura – if a consumer suspects a food made their pet sick, never return the food for a refund. No investigation will take place without product to test. Here is that link:

  3. Terri janson

    It’s SO unblieveable!!!!! I’m sick to my stomach

  4. Peter

    The photo of the BB dry food is truly horrific. BB postures the “LifeSource bits” as a major selling point. The company describes the pellets as cold-processed concentrated vitamins (and that seems to make sense, from what we’ve learned through TAPF). What if a customer didn’t understand the proper proportions? I would think a dog fed by an ignorant consumer could be badly injured or killed by the food pictured above.

  5. Ellie

    You have to feel sorry for the uninformed consumer. They are left out there with no one to turn to. Their vet probably is totally sold on commercial pet foods and they certainly are not going to get help from the manufacturer.

  6. crystal mascarenas

    This morning I opened up a bag of blue buffalo that looked exactly like the picture above I knew it wasn’t right as I have been using blue for 1.5 years and it has never looked this way, and of course blue buffalo is closed for the holiday weekend so I won’t be able to get ahold of anyone until Monday.

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