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Dave’s Pet Food Voluntary Recall/Withdrawal

Dave’s Pet Food has provided the following information regarding a company voluntary recall/withdrawal of one line of dog food.

Dave's Pet Food has provided the following information regarding a company voluntary recall/withdrawal of one line of dog food.

Dave’s Pet Food has provided the following information regarding a company voluntary recall/withdrawal of one line of dog food.

The company shared that 90% of the recalled products were in ‘Dave’s’ own pet food stores (Dave of Dave’s pet food owns numerous pet food stores that carry their own brand) – thus the majority of the products were removed from store shelves promptly, all other retailers were notified to pull the remaining products.

The following information was provided by Dave’s Pet Food…

This report is in response to a complaint filed 11/2/15

Product: Dave’s Simply the Best Dog
Code Date: BUB Oct 15 16

Complaint: Refusal, off odor

Initial Findings: Customer supplied date code information and retain samples were pulled and tested. Peroxide value was high, indicating rancidity. Batch documentation was reviewed, and an investigation into the source was initiated. All lot code information was captured as per batch record. No outdated materials were used, however it was noted on a subsequent production run of another product that the rice bran being used had an off odor. This product contains rice bran and could have been the source of the off odor. There was no odor noted during the manufacture of the product in question. The remaining totes of rice bran were discarded.

Corrective Action: Credit has been issued to the customer and a voluntary recall of the product was initiated by Dave’s All Natural

Preventive Action: research further when raw materials become discrepant and the finished products that they are constituents of. Resample any finished products that be may be affected by addition of a suspect ingredient even if that product shows no sign of being sub standard.

 

(End information provided by Dave’s Pet Food)

My thanks to the anonymous consumer that alerted me to this issue. And thanks to Dave’s Pet Food for their openness when asked about the product withdrawal and their complete response.

5 Comments

5 Comments

  1. Dianne

    December 2, 2015 at 6:29 pm

    Kudos to Dave’s. I keep telling people to learn what the food they use looks and smells like, especially when the bag is first opened. I have opened bags that smell like they have been soaked in fish oil. Opened bags of bird seed that smell off. It isn’t worth the risk of feeding it.

    • Dave Ratner

      December 4, 2015 at 11:17 am

      Thanks for your kind words. As you know, honesty is ALWAYS the best policy….especially when your name is on the product!!!
      chow,
      Dave

  2. Sydney Morgan

    December 3, 2015 at 12:00 am

    Is the recall for dry or canned?

    • Dave Ratner

      December 4, 2015 at 11:19 am

      hi,
      just that one batch of the “Simply The Best” dry formula
      Dave

  3. JM

    December 3, 2015 at 1:52 pm

    I’m impressed with the information provided by the manufacturer. This level of detail should always be provided.
    I wonder if the testing of raw materials (receiving inspection) at Dave’s could also be improved as a preventive action. Initial testing probably included inspection for any odors and discoloration but maybe retesting after a time period should be done since microbes need time and the right conditions for growth before they’ll show up.

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