Dave’s Pet Food has provided the following information regarding a company voluntary recall/withdrawal of one line of dog food.
The company shared that 90% of the recalled products were in ‘Dave’s’ own pet food stores (Dave of Dave’s pet food owns numerous pet food stores that carry their own brand) – thus the majority of the products were removed from store shelves promptly, all other retailers were notified to pull the remaining products.
The following information was provided by Dave’s Pet Food…
This report is in response to a complaint filed 11/2/15
Product: Dave’s Simply the Best Dog
Code Date: BUB Oct 15 16
Complaint: Refusal, off odor
Initial Findings: Customer supplied date code information and retain samples were pulled and tested. Peroxide value was high, indicating rancidity. Batch documentation was reviewed, and an investigation into the source was initiated. All lot code information was captured as per batch record. No outdated materials were used, however it was noted on a subsequent production run of another product that the rice bran being used had an off odor. This product contains rice bran and could have been the source of the off odor. There was no odor noted during the manufacture of the product in question. The remaining totes of rice bran were discarded.
Corrective Action: Credit has been issued to the customer and a voluntary recall of the product was initiated by Dave’s All Natural
Preventive Action: research further when raw materials become discrepant and the finished products that they are constituents of. Resample any finished products that be may be affected by addition of a suspect ingredient even if that product shows no sign of being sub standard.
(End information provided by Dave’s Pet Food)
My thanks to the anonymous consumer that alerted me to this issue. And thanks to Dave’s Pet Food for their openness when asked about the product withdrawal and their complete response.
100% Consumer Supported
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