From the Waggin Train website:

Nestlé Purina PetCare Company to voluntarily withdraw Waggin’ Train®
and Canyon Creek Ranch® brand dog treat products

St. Louis, Missouri, January 9, 2013 . . . Nestlé Purina PetCare Company and its wholly owned subsidiary Waggin’ Train, LLC today announced it is voluntarily withdrawing its Waggin’ Train and Canyon Creek Ranch brand dog treats sold in the United States until further notice.

The Company is taking this action after learning this week that the New York State Department of Agriculture & Markets (NYSDAM) found trace amounts of antibiotic residue in samples of Waggin’ Train and Canyon Creek Ranch chicken jerky products. These antibiotics are approved for use in poultry in China and other major countries, including European Union member states, but are not among those approved in the U.S. Antibiotics are commonly used globally, including in the United States, when raising animals fit for human consumption. Waggin’ Train and Canyon Creek Ranch products are safe to feed as directed. However, due to regulatory inconsistencies among countries, the presence of antibiotic residue is technically considered an adulteration in the United States. This finding does not pose a safety risk to pets.

New York State authorities initially requested that the Company remove Waggin’ Train and Canyon Creek Ranch chicken jerky treats from retail locations in the state of New York, which we have agreed to do. In addition, because of the differences in U.S. and Chinese regulations, Nestlé Purina decided to conduct a nationwide voluntary withdrawal.

“All of us at Waggin’ Train care deeply about pets and their owners, and the quality of our products is of the utmost importance,” said Nina Leigh Krueger, President, Waggin’ Train LLC. “Waggin’ Train has served millions of pets and their owners very well. In the final analysis, our Company and our loyal consumers must have total confidence in the products we sell and feed our pets. Once we understand and determine how to comply with the technicalities of different regulatory frameworks, we will work with all appropriate parties to define the best way to supply the market.”

Nestlé Purina contacted the U.S. Food and Drug Administration (FDA) regarding NYSDAM’s findings. There is no indication that the trace amounts of antibiotic residue are linked to the FDA’s ongoing investigation of chicken jerky products. The trace amounts of antibiotic residue (in the parts-per-billion range) do not pose a health or pet safety risk.

No other Purina treats or pet food products are affected by this withdrawal. In addition, Canyon Creek Ranch dog and cat foods, which are manufactured in the United States, are not included in this withdrawal.

For product refund or more information call our Office of Consumer Affairs at 1-800-982-0704 or go to www.waggintrainbrand.com

 

From the Waggin Train Frequently Asked Questions page:

Q: Why are you withdrawing these products?

A: All of us at Nestlé Purina and Waggin’ Train care very deeply about pets and pet owners, and the quality and safety of our products are our top priorities. The New York State Department of Agriculture & Markets (NYSDAM) has advised us that they found trace amounts of antibiotic residue in a limited number of samples of our chicken jerky treats. These trace amounts of antibiotic residue do not pose a health risk to pets. These antibiotics are approved for use in poultry in China and other major countries, including European Union member states, but are not among those approved in the U.S. Antibiotics are commonly used globally, including in the United States, when raising animals fit for human consumption. Waggin’ Train and Canyon Creek Ranch products are safe to feed as directed. However, due to regulatory inconsistencies among countries, the presence of antibiotic residue is technically considered adulteration in the United States. These findings do not pose a safety risk to pets. The health of pets and the relationship of trust we have with pet owners are critically important to us.

Q: What products are included in this product withdrawal?

A: All Waggin’ Train and Canyon Creek Ranch brand dog treats are being withdrawn until further notice. No other Purina brand treats are included in this withdrawal. In addition, Canyon Creek Ranch dog and cat foods, which are manufactured in the United States, are not included in this withdrawal.

Q: Have there been any complaints or reports of illness caused by the antibiotic residue?

A: No. The trace amounts of antibiotic residue do not pose a health risk to pets at the levels detected. There is no connection between the trace amount of antibiotic residue found in these samples and the ongoing FDA investigation into chicken jerky treats

Q: What symptoms should I watch for in my dog?

A: The trace amounts of antibiotic residue do not pose a health risk to pets at the levels detected, and no related pet illnesses have been reported.

However, any time you have questions or concerns regarding the health of your pet, we encourage you to contact your veterinarian.

Q: Is this related to the FDA’s advisory about chicken jerky treats in China, and the consumer reports of illness and death of dogs consuming chicken jerky treats?

A: No. There is no connection between the trace amount of antibiotic residue found in these samples and the ongoing FDA investigation into chicken jerky treats.

Q: Where in the United States were the products in this withdrawal distributed for purchase?

A: The affected products were distributed nationally.

Q: When did you become aware there could be an issue with these products?

A: The New York State Department of Agriculture & Markets (NYSDAM) advised Nestlé Purina on January 7, 2013, that the agency found trace amounts of antibiotic residue in a limited number of samples of its chicken jerky treats. The trace amounts of antibiotic residue do not pose a health risk to pets, and no pet illnesses related to this issue have been reported.

Q: What should I do if my dog is experiencing health problems after consuming these products?

A: If you have any concerns regarding the health of your pet, we encourage you to contact your veterinarian.

Q: What should I do if I believe I purchased one of these products?

A: Although the product is safe, it is technically considered adulterated, and we would recommend you dispose of it. If you no longer have the product, no further action is required.

Q: Will I get a refund for this product? How?

A: Yes. Call our Office of Consumer Affairs at 1-800-982-0704.

Q: How did the antibiotics occur in these products?

A: Antibiotics are commonly used globally, including in the United States, when raising animals fit for human consumption, and these antibiotics are considered to be low risk for any adverse health reaction in pets. Waggin’ Train and Canyon Creek Ranch products are safe to feed as directed. However, due to regulatory inconsistencies among countries, the presence of antibiotic residue is technically considered an adulteration in the United States. These findings do not pose a safety risk to pets. The health of pets and the relationship of trust we have with pet owners are critically important to us.

Q: I fed the product to my dog, but he doesn’t have any symptoms yet. What should I do?

A: The trace amounts of antibiotic residue do not pose a health risk to pets at these levels.

Q: Are there any environmental concerns with disposing the affected product?

A: No.

Q: My cat ate some of this product. Should I be concerned?

A: No. The trace amounts of antibiotic residue do not pose a health risk to pets.

Q: How many other cases of antibiotic residue have been reported with this product?

A: We are unaware of any other reports of antibiotic residue occurring in these products.

 

Note:  Though Purina/Waggin Train is stating the antibiotic residue found in the jerky treats “do not pose a health risk to pets” – friend and pet food safety advocate Mollie Morrissette’s research found differently.  Click Here to read her alarming story.