Lots of Consumer Complaints, Unknown if there is a Problem with TOTW
There are recent and numerous consumer complaints regarding Taste of the Wild pet food posted on Facebook and ConsumerAffairs.com. This is concerning – however, without regulatory investigation, we don’t know if this is a pet food problem.
The ConsumerAffairs.com website has 27 Taste of the Wild dog food complaints from consumers posted just in the month of July (2017). Most complaints report similar issues – lethargy, vomiting and diarrhea. Facebook has numerous complaints posted as well – consumers reporting the same issues directly on the Taste of the Wild Facebook page. So many complaints were posted on Facebook that Diamond Pet Food – manufacturer of Taste of the Wild issued a statement. In part it says…
Taste of the Wild family – We want to address some misinformation that’s been circulating and calling into question the quality and safety of our food. We have received calls and emails from concerned pet parents asking if Taste of the Wild is causing any of the following: (a) bloody diarrhea, (b) vomiting, (c) elevated liver enzymes or (d) pancreatitis. The answer is “No.” Veterinarians frequently see these conditions in pets and the causes for each syndrome are almost always unrelated to their food.
While we certainly do not want to minimize the illness of anyone’s pet because that is a very stressful and worrisome time, we do need to look at overall incidence of pet illness-specifically vomiting and diarrhea. At any particular time over 2% of the United States’ dog population is experiencing vomiting and/or diarrhea.
It is unknown where Taste of the Wild pet food obtained the statistic of 2% of dogs in the US are “experiencing vomiting and/or diarrhea”. The Taste of the Wild statement also encouraged consumers to report any pet illnesses to them (but they did not ask consumers to report the illness to authorities).
At this point – we do not know if the many pet illnesses (both cat and dog) are directly related to the pet food. We need an FDA and/or State Department of Agriculture investigation to know the answer. It is unknown if FDA or State Department of Agriculture has received any complaints and/or is investigating. Questions have been sent to FDA (if they have received consumer complaints on Taste of the Wild) – when information is received it will be posted here.
To get an investigation – we need consumers to report pet illness or death linked to ANY pet food to authorities.
If your pet gets sick or dies that you believe is linked to a pet food or treat:
- Report the illness or death to FDA. Complaints can be reported online or by calling a FDA Complaint Coordinator. All information can be found here: https://www.fda.gov/AnimalVeterinary/SafetyHealth/ReportaProblem/ucm182403.htm
- Report the illness or death to your State Department of Agriculture. You can find your state pet food/animal feed authorities here: http://www.aafco.org/Regulatory
- Report the illness or death to the pet food manufacturer.
If your pet dies you believe is linked to a pet food, have a necropsy performed. Save all packaging and labels. Save any unused pet food; double bag it and if possible store in the freezer.
Yes – it takes more time to fill out detailed complaint forms with FDA than it does to type out a message on Consumer Affairs or Facebook. But…if you want a potentially dangerous pet food to be taken off the market so that other pets don’t get sick, it has to be reported to authorities.
Wishing you and your pet(s) the best,
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