Premium Edge, Diamond Naturals and 4health Dry Cat Food Formulas Voluntarily Recalled Due to Possibility of Low Levels of Thiamine (Vitamin B1)
Consumer Contact: 888-965-6131
FOR IMMEDIATE RELEASE – March 10, 2013 COLUMBIA, S.C. — Diamond Pet Foods is voluntarily recalling limited production codes of Premium Edge Finicky Adult Cat Formula dry cat food, Premium Edge Senior Cat Hairball Management Formula dry cat food,Premium Edge Kitten Formula dry cat food, Diamond Naturals Kitten Formula dry cat food and 4health All Life Stages Cat Formula dry cat food. Tests conducted by the company indicated the products might have a low level of thiamine (Vitamin B1). There have been no complaints regarding thiamine levels, or any other health issues, related to these products. In association with this voluntary recall, Diamond Pet Foods has tested all other Diamond brands for thiamine deficiency to ensure the safety of the cat food it manufactures. No other product manufactured by Diamond Pet Foods is involved in this voluntary recall.
Only product with the following Best By dates and Production Codes are included in the voluntary recall. Further distribution of these affected production codes has occurred through online sales. It is best to check the production code to determine if the product has been recalled or not.
“At Diamond Pet Foods, we have a process where we continuously test our products, and this process allowed us to find the undesired levels of thiamine in some of our cat formulas. Our food safety protocols are designed to provide safe food on a daily basis,” says Michele Evans, Ph.D., Diamond Pet Foods Executive Director of Food Safety and Quality Assurance. “In the event an error occurs, we have the data to quickly alert pet owners, giving them the confidence they demand of a pet food manufacturer.”
Pet owners who are unsure if the product they purchased is included in the recall, or who would like replacement product or a refund, may contact the Pet Food Information Center at 1-888-965-6131, Sunday through Saturday, 8 a.m.– 6 p.m. EST. Consumers also may visit http://www.petfoodinformationcenter.com for additional information.
Cats fed product with the previously listed Production Codes and Best By dates exclusively for several weeks may be at risk for developing a thiamine deficiency. Thiamine is essential for cats in maintaining normal nervous system function. Symptoms of thiamine deficiency displayed by an affected cat can be gastrointestinal or neurological in nature. Early signs of thiamine deficiency may include decreased appetite, salivation, vomiting and weight loss. In advanced cases, Neurological signs can develop, which may include ventriflexion (bending towards the floor) of the neck, wobbly walking, falling, circling and seizures. Pet owners should contact their veterinarians immediately if a cat is displaying any of these signs. If treated promptly, thiamine deficiency typically is reversible.
Click Here to view the Diamond Pet Food press release for the U.S.
Note for Canadian pet food consumers: Click Here to view the Diamond Press release for Canada (production codes are different).
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Bonnie
March 10, 2013 at 3:03 pm
Diamond really should just go out of business- they constantly have one issue or another that kills and Maims our animals.
sarah
March 14, 2013 at 1:48 am
Thank you Diamond Naturals for issuing recalls when there is something wrong with your products. It is disturbing that there have been so many complaints against Blue Diamond (300 complaints) and Nutro (1300 complaints) without ANY recall or warning to their customers; as well as jerky treats (300+ complaints) made in China, still no recall on those deadly products! I always try to listen to my pets if there is something wrong with their food because I can trust their behavior more than I can trust ANY dog food companies. My dogs have never had a problem with Diamond Naturals, however I am on the west coast where there have been no recalls from your California plant.
Concerned
March 14, 2013 at 12:53 pm
Sarah, Just because it’s on the Internet doesn’t mean it’s true. The testing of products needs to be done before the product ever leaves the manufacturer’s facility, not after it is consumers’ hands. It’s good that Diamond caught their mistake, but if adequate testing was done before shipping it out, pets wouldn’t have been at risk. Look at the expiration dates on the recalled products. This food was made months ago. Why did it take so long to find out there was an issue? Makes one wonder how many things have never been caught and consumers have fed the foods to their pets.
Peter
March 10, 2013 at 4:32 pm
Given what we know about Diamond, the assertion that “At Diamond Pet Foods, we have a process where we continuously test our products…” does not resonate with any sense of truth.
Concerned
March 10, 2013 at 5:17 pm
If “we continuously test our products” could just happen BEFORE the product is shipped out to consumers, there would be a lot less heartache for both the consumers and Diamond. Great that they did discover there was an issue, but please Diamond, practice better quality control.
Caroline Snyder
March 10, 2013 at 6:08 pm
In humans, it takes several months of zero intake to produce these same deficiency symptoms. It also emphasisies the importance of feeding your pets from several sources rather than being a cheapskate and just buying one large “economy” bag of one dried product. ie buying wet AND dry food of different varieties, together with some raw feeding (my kitties will eat chicken necks for example) is way better than “mono-feeding”. A nutritional deficiency or excess will be countered by feeding several food types over, say, a two month period.
I do give this company points for recalling foods when it sees a problem. More than can be said for the purveyors of these toxic jerky treats!
Ellie
March 10, 2013 at 6:21 pm
How on earth would anyone know that their animal was suffering from a vitamin deficiency? The effects of something like that would not show up for quite a while and of course the vet would think that is not the issue since the animal is eating a “balanced diet of kibble.” Pet owners are at the mercy of these pet food companies. Who knows if they are telling the truth or not? No one is really watching to make sure!
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Michael
August 8, 2013 at 2:00 pm
I just switched to 4 health two months ago …and my loving cat Daisy girl died a month after that …which she was only 3 years and 7 months old …..don’t know what caused it ….very very sad ……cry a lot theses days …..I wonder if it was the cat food ….she would purr everytime i would feed her the old cat food and she stopped doing that after I switched brands ….makes me wonder …….and now I have bought two bags from tractor supply and they smell sour ….cats don’t want to eat it
DiamondPetFoodsSettlement
March 18, 2014 at 1:55 pm
This recall has been addressed in a class action settlement for which claims may now be filed. Please visit http://www.DiamondPetFoodsSettlement.com for more information or to file a claim online.