Guess what FDA’s been doing THIS ENTIRE YEAR (and some of last year)?
What should have taken days, took 29 weeks for FDA and Smucker Big Heart Brands to properly investigate. The previous 21 week investigation failure record has been shattered.
The previous investigation failure:
In November 2018 a dog food recall was announced by two pet food brands made by the same manufacturer – the cause was excess vitamin D in the vitamin premix. Over the following twenty-one weeks, 9 more recalls from two different pet food manufacturers were announced for the same excess vitamin D cause. The FDA investigation took twenty-one weeks to properly trace the adulterated vitamin premix resulting in the death of many dogs.
Twenty-one weeks to investigate an adulterated ingredient felt like the FDA’s Center for Veterinary Medicine (CVM) couldn’t get any worse at their job…until now.
The new investigation failure:
In December 2019, the J. M. Smucker Big Heart Brands pet food manufacturer announced a recall of Special Kitty canned cat food. The FDA notice did not disclose a reason for the recall (which was extremely unusual). Later we learned the cause of the canned cat food recall was “due to excessive level of choline chloride in product“.
A pet food company is required by law to notify the FDA within 24 hours of their knowledge of a health concern with a pet food. With an issue like this – a Class I recall – the FDA typically performs an inspection at the pet food plant implementing a trace forward and trace backwards investigation. Trace forward is performed to investigate where the contaminated pet food was shipped to – to prevent it from being sold to consumers. Trace backwards is to determine the cause of the adulteration, such as the source of the contaminated ingredient. As follow up procedure, once the supplier of the contaminated ingredient is determined – another trace forward and backwards investigation is performed at the supplier facility to determine what other manufacturers received the adulterated ingredient and if need be recall those pet foods.
With this December 2019 recall, Smucker Big Heart Brands was the co-packer for Walmart (Special Kitty is a Walmart brand). The FDA would have trace forward investigated at the Smucker pet food plant what Walmart distribution centers received the recalled pet foods. This is done to assure the distribution of the adulterated pet food is stopped. FDA would (should) thoroughly trace backward investigate what batches of pet food included the adulterated ingredient – assumed to be included in the vitamin premix – to assure all adulterated cat foods were recalled. A proper FDA investigation would also perform a trace backwards to learn the supplier of the choline chloride ingredient and the supplier of the ingredient/premix would be investigated to learn how the problem occurred and what (if any) other pet foods received the problem ingredient/premix.
But…
Twenty-nine weeks after the Smucker Big Heart Brands Special Kitty recall, the manufacturer announced another canned cat food recall for the exact same cause. This recall was for another brand they manufacture (possibly manufactured at the same plant as the Special Kitty pet food). In July 2020, Big Heart recalled Natural Balance canned cat food for “elevated levels of choline chloride“. Unfortunately, this recall notice stated pets got sick from the adulterated cat food; “The Company has received reports of adverse reactions.”
Suspicious facts:
- Both Special Kitty and Natural Balance are manufactured by Smucker Big Heart Brands.
- All of the recalled cat foods were manufactured during the same time frame; Special Kitty recalled cat foods were manufactured between July 17, 2018 through October 7, 2018 (based on a 3 year from Best By date to manufacture). The Natural Balance recalled cat foods were manufactured in August 2018.
- Since 2007, there has not been another recall for elevated levels of choline chloride; these are the only 2 in the past 13 years.
Unless some sort of freakish coincidence happened, the facts seem to indicate that both Smucker manufactured cat foods – Special Kitty and Natural Balance – used the same vitamin premix that included the elevated levels of choline chloride. (Freedom of Information Act requests have been sent to FDA to determine if this was a highly unusual coincidence or if this was a pet food investigation failure. Unfortunately these requests often take months or years for FDA to provide. When received, they will be shared.)
The facts known today indicate that FDA and Smucker Big Heart Brands failed miserably in investigating the first recall. From the first recall on December 5, 2019 to the second recall on July 3, 2020 was twenty-nine long and probably deadly weeks. In other words, FDA’s Center for Veterinary Medicine took this entire year and some of last year to properly trace an adulterated ingredient/premix.
Why did it take FDA and Smucker Big Heart Brands twenty-nine weeks to determine these two cat foods included the same adulterated ingredient/vitamin premix? How many pets were sickened or died in that time frame?
To be fair, an FDA trace forward and backwards investigation can be influenced by the cooperation – or lack of cooperation – of the pet food manufacturer. Smucker Big Heart Brands could have hindered the investigation with poor record keeping or by being less than forthcoming with FDA with existing records. BUT…it is the responsibility of FDA to muddle through any and all challenges presented to them during an investigation. The failure of this investigation lies with FDA.
If any pet owner had a cat get sick from the Natural Balance cat food recalled in July 2020, please contact me. Your stories will be compiled and shared with those that need to hear the outcome of this FDA failure (members of Congress and the Office of Inspector General). This letter of complaint will be shared on the website in the future for pet owners to share with their government representatives.
Should any pet owner wish to express to FDA their sentiments on this investigation failure, you can email FDA Center for Veterinary Medicine at: AskCVM@fda.hhs.gov
There is no excuse for this type of failure. All involved should be held accountable for their actions (or lack of action). Perhaps in the future we need to see lawsuits include regulatory authorities. Just maybe – if regulatory authorities faced lawsuits for failed investigations – those performing investigations might bother to do them properly (resulting in pets lives being saved).
Wishing you and your pet(s) the best,
Susan Thixton
Pet Food Safety Advocate
TruthaboutPetFood.com
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Laurie Matson
August 14, 2020 at 12:46 pm
This is terrible. And as far as Special Kitty goes I never realized that was a Walmart brand but it’s so crappy I never buy it anyway.
Sandy t
August 14, 2020 at 3:31 pm
Thank you for bringing this to light, I also pride myself in buying good food and doing my research. I feel sad for those who have pets and can only afford brands like special kitty. I also feel bad for the poor animals whose owners don’t take their diets seriously and can afford it but feed their pets junk. thanks for sharing and most importantly educating.
Margaret Pappas
August 14, 2020 at 6:48 pm
I feel sorry for pets having to eat any commercial pet food. Raw is the way to go. Been doing it over 20 years… I have more than 20 pets so don’t want to hear about how expensive it is because it is not considering how healthy they are!
bobbie
August 15, 2020 at 12:01 am
You are so right!! I moved to home prepared raw about 16-17 years ago and have never looked back. I have to put their yearly check up in my calendar to remind me to take them to the vet for their wellness visit. I keep hearing…too much trouble, too expensive, too much work, don’t know how…… We are seniors on a fixed income and feed a dog, cat and parrot home prepared appropriate and healthy meals. We’ve had our parrot since he was hatched and he is 27.
Cindy tobias
August 15, 2020 at 11:52 pm
My cat was very sick. Wouldn’t eat. She was 15 but very healthy for her age soon she started to get weak and kind of stagger sometimes. I got her to the vet scared she would die.. they found high levels of chlorine chloride in her blood. We did massive tests..even a cat scan…i had no idea where she would have it from she dont go out ..we changed foods. And only ever give spring water. She’s doing much better.. this is terrible..
Ronald Krikorian
August 16, 2020 at 9:27 am
The FDA could care less about you or your cat! They need a whole new team in place that will actually get on the ball and do something!! Thank god we have advocates like SUSAN THIXTON
Cannoliamo
August 14, 2020 at 1:04 pm
Thanks for visiting the Food and Drug Administration Center for Veterinary Medicine, ….. brought to you by Smucker Big Heart Brands where pet food profit is our passion.
T Allen
August 14, 2020 at 2:07 pm
So frustrating…Thank you Susan!
Amy
August 14, 2020 at 2:57 pm
So what would a cat owner look for in their cat who had eaten this food? As mentioned: heart disease. But how about drooling? Liver failure. Liver cancer. Fatty liver. Liver cirrhosis. Even nerve disorders or kidney damage. See: https://pubchem.ncbi.nlm.nih.gov/compound/Choline-chloride#section=Bionecessity
Cathleen OConnor
August 14, 2020 at 8:44 pm
How can people sleep at night when they know information like this and they do nothing about it?
Ronald Krikorian
August 14, 2020 at 10:24 pm
This is why I feed my cat Wellness & Nulo canned cat food I also like certain Redford brand canned cat foods as well! Redford is a Pets Supplies Plus brand! I also give him only 15 pieces of Origen Fit & Trim dry at night!
Diane Ethridge
August 15, 2020 at 12:31 am
Now that Rachael Ray sold out to Smucker’s, she lost me as a customer for my little ones. Avoid that brand!
Susan Harrison
August 18, 2020 at 12:02 am
I agree totally! I also avoid her brand dog food, and ANYTHING Purina.
Sue
August 15, 2020 at 6:47 pm
So where is the food manufactured? If in China does Walmart or either pet food company have American inspectors in the plant/s?
Susan Thixton
August 15, 2020 at 7:03 pm
I doubt the food is made in China. When the FOIA documents are received from FDA, we will know the location of the manufacturing plant.
Cindy tobias
August 15, 2020 at 11:58 pm
My cat was very sick from very high chlorine chloride in her blood. She got very weak..didn’t wanna eat. .lost weight..staggered sometimes..i was so scared I’d lose her. The vet tested everything plus cat scans. They found the high contence of chlorine cloride.. we changed food and she is better. Lots of spring water. This has to end. Pets can’t be eating these foods. She would have died..im so sorry to those who lost their pets..
David Boothman
August 21, 2020 at 12:32 pm
The question to ask is “why are incoming ingredients at the manufacturer not analyzed prior to receiving acceptance and certified as meeting the written standard?”. I understand the process of certifying items critical to quality. In my business, each one is inspected and certified upon receipt. To give an example, we buy scrap steel. Upon receipt samples are taken and using a spectrometer a detailed chemical analysis is performed and the shipment is certified as being within specification. Rarely do we find even a small deviation from specification because the supplier has also analyzed the material at their end and certified it prior to shipment. A mistake by a qualified supplier is rare because it can lead to them being shut down within days as a result of a single non-conformance. In fact all our suppliers of items critical to quality may be purchased only from suppliers pre-qualified as operating a certified quality system.