Tweets from Consumers to Pet Food
In the past two weeks, here are the complaints tweeted directly from consumers to pet food manufacturers. Beneful wins hands down with the most complaints of sick pets.
A list of Beneful tweets (Twitter) was sent to me by one of you great consumers out there. Over the past couple of weeks, below are tweets sent to Beneful from consumers reporting sick pets…
April 7: @Sally_Heenan “If anyone who reads this is still feeding their dogs @Beneful please stop! My dog has Cushing’s Disease. All he ate was that horrible food.”
April 6: @AnitaMendoza10 “@Purina @Beneful When will you admit the issues with food? My dog was gravely ill on you food.”
April 4: @mitchheenan “@Beneful Thanks for making my dogs sick, 100% safe to feed, more like 100% safe to leave on the shelf.”
April 3: @LesBecca “@Beneful how do we get our money back for all of these beneful products we have? We shouldnt have to worry about our dogs’ safety.”
April 2: @tacotakeover “@PetSmart @Beneful y’all have some explaining to do as far as why my dogs food looks like this…??? pic.twitter.com/4yWM8eRUlv”
April 2: @kylie_heenan “huge s/o to @Beneful for making disease-causing dog food which now has both of my puppies severely ill and at the vet. you are disgusting.”
April 2: @Sally_Heenan “Thanks for two sick dogs @Beneful. I will never buy another @Purina product ever ever again. You are heartless.”
March 31: @Killa_Kronos “You and your XXX food got my dog sick and I don’t know if he’s going to make it.. @Beneful”
March 26: @Whistle2MyTweet “@Beneful your food killed my puppy.”
In the last two weeks – with Twitter alone – Beneful received 7 complaints of sick or dead pets directly from consumers.
So I wondered, in the same time frame, how many complaints other brands received on Twitter.
Wellness: No reports of sick pets, reports of smell, moths, and no coupons.
April 4: @sbarthes “@wellnesspetfood Did you change the recipe of the Core Kitten Formula ? In this new lot they smell and look awkward” pic.twitter.com/gpuDUukoAV
April 7: @Anietzerck “Did a lot of research. Wanted quality dog food! Settled on @wellnesspetfood. First batch invested with moths?! Now trying @Nutro”
April 7: @NYRangers_7 “@wellnesspetfood Can you DM me please? Prob with coupons not printing…..”
Blue Buffalo: Two possible reports of sick pets, report of maggots, misinformation of recall history, and an error in food content (little kibble, lots of Life Source Bits).
April 2: @zerena_hoofs “Just opened a bag off @BlueBuffalo I purchased from San Carlos PetSmart two days ago and MAGGOTS???? HELP!! pic.twitter.com/f0SUztgiPt“
April 1: @CraftyGal65 “Does anyone know if there has been a recall on @bluebuffalo foods?”
April 2: Blue Buffalo response: “@CraftyGal65 Hi there — there has not been a recall since our voluntary recall in 2007. Are your pups having any issues with Blue?”
Opps. This is an error. Blue Buffalo forgot about their recall in 2010.
April 1: @TOWTRUCKROBERT “@bluebuffalo helloGrace our family dog has skin allergies does certain items in the blue buffalo food cause this let us know.THX. corn?rice?”
March 29: @yohojojo85 “@bluebuffalo opened a bag of wilderness duck and this is what it looks like. What to do pic.twitter.com/PcCOhVhW1r
The picture this consumer provided: (for consumers unaware, Blue Buffalo includes Lifesource Bits in their pet food – which are small black pellets. This picture appears to contain almost all black bits with little kibble. Click Here to see from Blue Buffalo website picture of this pet food with Lifesource Bits.)
March 27: No tweet was posted, but this is the response Blue Buffalo provided to this consumer: “@Ry_Fy Hi got your DM but can’t reply unless you follow us. Sorry to hear of pup’s issue, would like to put you in touch w/ Customer Team.”
Nutrish: One report of sick pet.
April 8: @indiebizchicks “I bought @Nutrish for my cat…. She puked it up and then refused to eat any more of it… It was a gross day.”
Royal Canin: No reports of sick pet, one report of maggots.
April 3: @Veronica_P0well “@RoyalCanin my dogs food is full of maggots this is a brand new 50lb bag!!! pic.twitter.com/v1Qswi9iuq“
Pedigree: Two reports of dead pets, one report of plastic in treat.
April 5: @RShadowsHeart “@PedigreeUS I hope you all live in miserable living hell a knowing you a did this pic.twitter.com/Yuzfq0KpAp“
April 6: No tweet was posted but this is the reply from Pedigree: “@Alberto27287586 We’re so sorry to hear about the loss of your dog & we’d like to learn more.”
March 28: @mbrantley10 “@PedigreeUS – please tell me what the plastic-like ingredient is in your #MarroBone dog treats? pic.twitter.com/frcT1MYtt5“
Should you want to see the Tweets sent to your pet food manufacturer, it’s easy. Find their page on Twitter – then click on “Tweets & replies”. When you see a suspect Tweet (such as ‘We are sorry for your loss’), click on ‘View conversation’ just below that tweet.
Wishing you and your pet(s) the best,
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