Connect with us

Hi, what are you looking for?

Pet Food News

Another Side of a Pet Food Recall

We are all too familiar with the results a pet food recall can have on our own family. Some recent emails have shared another side of a pet food recall; the retail side. I have to admit, this is a side of a pet food recall I’ve never thought of before.

We are all too familiar with the results a pet food recall can have on our own family. Some recent emails have shared another side of a pet food recall; the retail side. I have to admit, this is a side of a pet food recall I've never thought of before.

We are all too familiar with the results a pet food recall can have on our own family.  Some recent emails have shared another side of a pet food recall; the retail side.  I have to admit, this is a side of a pet food recall I’ve never thought of before.

Many independent pet food store owners can reel off facts about pet food quality, origin of ingredients, health benefits, and more – that would make your head spin.  I know of several that could probably go toe-to-toe in conversation quoting science and current studies with any pet food nutritionist.  Most care deeply about the products they carry and the pets that they serve.

As with any retail business, the retailer must purchase product first, then with markup sell it to customers in order to pay the bills.  But what happens when there is a recall?  Who ‘eats’ the markup cost when customers return products to the store?

I received the following email from one of these independent pet food retailers…(this is abbreviated version of a letter sent to the President of Diamond Pet Food)…

I am understanding via your sales team that you have no desire or intention to offer any kind of compensation over and above my wholesale costs for NUMEROUS bags of food manufactured in your plant(s) even though others in the industry follow a completely different attitude and ethical path in these sorts of situations.  Wellpet paid me full retail for their last recall.

I am not only out the cost of the products which is my wholesale cost plus 20%, I have had to pay numerous employees to move the bags around up to and including risking their health if they got Salmonella from the outside of the bags.  Then there is the time spent trying to move customers off of your foods onto others we carry.

Imagine, as with this most recent recall, dozens of products being recalled over a month.  The fall out of a pet food recall not only can sicken or kill a pet destroying a family and often their bank account in the process of trying to save a pet’s life, it can also cost the pet food retailer dearly.  Out of no fault of their own, pets, consumers and pet food retailers ‘pay’ for the mistakes of the manufacturer.

Question…
Do you believe that pet food manufacturers should reimburse the pet food retailer for the full retail price of any product recalled and returned by the consumer?

Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

Learn More

Human Grade & Feed Grade
Do you know what the differences are between Feed Grade and Human Grade pet food? Click Here.

 

The Regulations
Pet Food is regulated by federal and state authorities. Unfortunately, authorities ignore many safety laws. Click Here to learn more about the failures of the U.S. pet food regulatory system.

 

The Many Styles of Pet Food
An overview of the categories, styles, legal requirements and recall data of commercial pet food in the U.S. Click Here.

 

The Ingredients
Did you know that all pet food ingredients have a separate definition than the same ingredient in human food? Click Here.

Click Here for definitions of animal protein ingredients.

Click Here to calculate carbohydrate percentage in your pet’s food.

 

Sick Pet Caused by a Pet Food?

If your pet has become sick or has died you believe is linked to a pet food, it is important to report the issue to FDA and your State Department of Agriculture.

Save all pet food – do not return it for a refund.

If your pet required veterinary care, ask your veterinarian to report to FDA.

Click Here for FDA and State contacts.

The List

The Treat List

Special Pages to Visit

Subscribe to our Newsletter
Click Here

Pet Food Recall History (2007 to present)
Click Here

Find Healthy Pet Foods Stores
Click Here

About TruthaboutPetFood.com
Click Here

Friends of TruthaboutPetFood.com
Click Here

You May Also Like

Pet Food News

A comparison of how FDA has handled pet illness and death and human illness linked to kibble pet food and raw pet food.

Pet Food News

You decide - did these two pet food press releases directly lie or are they just misleading consumers?

Pet Food Ingredients

For sales worldwide, who are top money makers in pet food? Hint: the top six world pet food brands are U.S. companies. Are they...

Pet Food Ingredients

Have you ever wanted to look back at a pet foods ingredients years ago? Have you wondered if a Big Business buy out of...